As the leading global business association for open and sustainable trade, we bring together over 2,000 retailers, importers, brands and associations from more than 40 countries. Our membership contains organizations of all sizes and all sectors with a combined turnover of more than one trillion euros.
Our mission is to enable each of our members to enhance human prosperity, use natural resources responsibly and drive open trade globally. These are major challenges and we need to work collaboratively to tackle them. Together we can influence and drive positive change at scale.
amfori is headquartered in Brussels with a strong network of representatives based across 14 countries. We offer members a practical framework and world-class tools to manage the social and environmental performance of their supply chains and anticipate future trends. We advocate for progressive policy and collaborate with national, European and international partners to achieve social, environmental and economic progress.
Committed to, “Growing high-performing people to become the leaders of a sustainable tomorrow”, we currently have the following exciting opportunity for you to join our highly motivated team.
About the role
As our Grievance Mechanism Expert you will be responsible for:
Overseeing the incoming complaints received via the External Grievance Mechanism (EGM) & Speak for Change (S4G) programme and the monitoring of relevant procedures and quality assurance.
70% - Managing S4C cases as case handler
10% - Coordinating EGM cases
10% - Monitor the grievance mechanisms’ case management system
10% - Supporting the revision and improvement of the grievance mechanisms
Bachelor degree in law, social studies, political science, international relations, labor or human rights law or related fields or equivalent working experience in supply chain sustainability
What we offer
The candidate would be expected to work from amfori’s main office in Brussels.
How to apply
To apply send your CV and cover letter to email@example.com with the subject line "Grievance Mechanism Expert".
Amfori - Trade with purpose