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MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Training Support Officer - interim support for the European Union Agency for Asylum to be based in Malta, HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.


  • Contribute to training needs analysis on the ground, in close consultation with the Country Operations and EUAA Training Planning and Programming Sector
  • Participate in preparation of asylum and reception trainings under the coordination of EUAA Training Planning and Programming Sector and under the management of the EUAA Country Operation Team
  • Support organisation and delivery of training, under the coordination of the EUAA Training and Planning Programming Sector, including registration and administrative aspects
  • Analyse the evaluations of training sessions and propose necessary adjustments
  • Provide regular analytical and statistical reports on training activities (e.g. reporting on trainers’ activities; separate reporting on ad-hoc trainings including recommendations)
  • Coordinate with different stakeholders on the ground in preparations and delivery of EUAA trainings
  • Acquire knowledge and skills in didactics and be trained in other EUAA training modules
  • Participate in regular meetings between the EUAA Training Planning and Programming Sector, the Measure coordinator and the Field Coordination Support Officer.
  • Perform any other tasks in the interest of the service, relevant for the specific profile.

Minimum Requirements

  • A completed university studies of at least three years attested by a diploma, preferably in the field of political science, humanitarian studies, international studies, social studies or psychology
  • Previous field experience in asylum for at least 2 years and thorough knowledge of asylum procedures
  • Mobility and flexibility to go for potential numerous missions outside of the place of employment
  • Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
  • Thorough Knowledge of Italian (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
  • Computer literacy, including MS Office applications (Word, Excel), use of internet and web- based applications


  • Post-graduate degree in the field of law, field of political science, humanitarian studies, international studies, social studies, psychology
  • Previous experience in delivering training sessions, including virtual trainings
  • Completed training in any of the EUAA modules or equivalent reception-related trainings
  • Completed didactic training

Required skills/competencies 

  • Excellent planning and problem-solving skills
  • Ability to prioritise work and deliver results under pressure
  • Ability to manage own workload and work without close supervision
  • Ability to work under pressure and meet deadlines on multiple tasks
  • Strong service-oriented attitude and flexibility
  • Accuracy and attention to detail
  • Analytical skills and ability to work as a member of team
  • Excellent intercultural/interdisciplinary communication skills


The position falls in hierarchical Category IV and the associated salary is €44,543.88 gross annually in twelve monthly installments.


All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Wednesday 19th of June 2024.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.



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