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MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Caseworker – interim support for the European Union Agency for Asylum to be based in EUAA, Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.


  • Work as a member of an international team of experts on the examination of applications for international protection, following the relevant detailed Standard Operating Procedures, memos, national legislation, and EU acquis on asylum;
  • Plan, prepare for, and conduct personal interviews with applicants for international protection;
  • Draft assessment reports regarding admissibility/eligibility for international protection, and withdrawal of international protection;
  • Execute necessary research, including relevant and up-to-date country of origin information, for the purpose of personal interviews and assessment reports;
  • With the guidance of a team leader, assist with onboarding new caseworker assistants within the team;
  • Fill in the referral template and send it to the focal point in the team for all cases where there are vulnerability indicators
  • Contribute to drafting guidance, quality feedback, SOPs, and other documents as per the instructions from the team-leaders
  • Participate in trainings, workshops and meetings with different stakeholders when required
  • Provide regular analytical reports of services provided and contribute to drafting and/or keeping accurate and timely statistics of provided services and challenges, including supporting the scheduling of activities
  • Perform any other tasks in the interest of the service, relevant for the specific profile

Minimum Selection Criteria

  • Post-secondary education attested by a diploma,
  • OR Secondary education attested by a  diploma  giving  access  to  post-secondary education and appropriate professional experience of at least one year;
  • 1 year of previous professional experience in the area of asylum, preferably with regards to interviewing applicants in the context of international protection
  • Proven knowledge of the Common European Asylum System through study, training or work experience;
  • Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL);
  • Computer literacy, including MS Office Suite, use of internet and web-based applications;


  • Bachelor’s degree in law, political science, humanitarian studies or social studies, public administration or other related fields (EQF 6 or equivalent);
  • Relevant post-graduate degree will be considered as an asset
  • Experience in asylum procedure, especially in a national administration context, will be considered as an asset;
  • Completed EUAA trainings pertaining relevant topics on asylum;
  • Ability to understand and interpret case law judgements ruled by EU courts;
  • Experience with decision making;
  • Very good understanding of the Maltese migration and asylum context
  • Past experience within the EUAA operations context as caseworker will be considered as an asset

Required skills

  • Excellent intercultural/interdisciplinary communication skills;
  • Analytical skills and ability to work as a member of team;
  • Ability to work under pressure and effective time management skills;
  • Flexibility and fast adaptability to challenges in the field;


The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.


All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Sunday 12th of February 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

this job offer is not open for applications