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MGR Human Resources Ltd is a leading, licensed private employment agency and a member of MAP S.Platis Group. We are looking to hire a Caseworker Assistant for the European Asylum Support Office to be based in Malta, Hal Safi.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.


The successful candidate will be expected, amongst other, to perform some or all of the following tasks:

  • Work as a member of an international team of experts on processing applications for international protection, following the relevant detailed Standard Operating Procedures, national legislation and EU acquis on asylum
  • Conduct interviews with applicants for international protection
  • Draft legal opinions/evaluation report templates for the assigned applications for international protection
  • When appointed, to provide guidance to new caseworkers on conducting interviews and drafting evaluation reports
  • Contribute in drafting guidance, quality feedback, SOPs, COI research, other documents as per the instructions from the team-leaders
  • Participate in trainings, workshops and meetings with different stakeholders when required
  • Contribute regularly in drafting and/or keeping accurate and timely analytical reports and statistics of provided services and challenges, support the scheduling of activities
  • Perform any other tasks in the interest of the service, relevant for the specific profile


  • Bachelor's degree is required, preferably in the fields of law, political, humanitarian, and/or social studies
  • Relevant post-graduate degree will be considered an advantage
  • Minimum 3 years of previous experience as asylum Caseworker is required, both in conducting interviews for refugee status determination and in preparing the respective decisions/opinions/recommendations
  • Experience in asylum procedure, especially in a national administration context, will be considered an advantage
  • Very good understanding of the Maltese migration and asylum context
  • Previous experience within the EASO operations context as caseworker will be considered an advantage
  • Fluency in English (oral and written)
  • Computer literate, including MS Office applications (Word, Excel), use of internet and web -based applications
  • Excellent intercultural/interdisciplinary communication skills
  • Analytical skills and ability to work as a member of team
  • Flexibility and fast adaptability to challenges in the field
  • Excellent intercultural/interdisciplinary communication skills


The position falls in hierarchical Category III and the associated salary is €30,453.48 gross annually in twelve monthly installments.


All applications will be treated with the strictest confidentiality. Interested applicants should forward their Curriculum Vitae no later than Friday, the 23rd of October 2020.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

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