Trusted Jobs

ICC is the world’s largest business organization representing more than 45 million companies in over 100 countries. ICC’s core mission is to make business work for everyone, every day, everywhere. Through a unique mix of advocacy, solutions and standard setting, we promote international trade, responsible business conduct and a global approach to regulation, in addition to providing market-leading dispute resolution services. Our members include many of the world’s leading companies, SMEs, business associations and local chambers of commerce.

ICC is one of the leading voices of global business on the international stage. In 2017, ICC became the first private sector organization to be granted Observer Status at the United Nations General Assembly and has major roles in other intergovernmental forums and processes.

The Global Membership and Services department of the International Chamber of Commerce is currently recruiting a Head of Chamber Relations reporting to the Director of the Global Membership and Services department.

The role of the Head of Chamber Relations involves being a point of reference for the chambers of commerce related matters – being aware of everything related to the chamber community, keeping a good relationship with them, and ensuring their general satisfaction with our different activities and services. It also requires the monitoring of all WCF’s activities and ensuring a constant link with the ICC campaigns.

Main responsibilities

• Manage the development and implementation of ICC activities, partnerships and services involving the Chamber community and their members, including thematic initiatives and digital platforms;
• Lead the strategic development and advancement of the World Chambers Congress and build on the Congress brand and track record to identify innovations and derivative products/services;
• Provide support to Global Membership & Services Director for the implementation of initiatives led by the World Chambers Federation’s Chairmanship, Executive Committee and General Council;
• Supervise the work of the ICC Secretariat to support the ICC International Certificates of Origin Council.

Autonomy and level of responsibility

High level of autonomy during project implementation: solutions and suggestions often established by individual and confirmed with the Director as required. Independent decision making ability is required and necessary during Congress.

Work relations

• Liaison and coordination with all ICC departments is required;
• ICC and WCF governing bodies;
• Chambers of Commerce worldwide;
• Transnational Chambers;
• Other institutions/organisations/service providers;
• Individuals from diverse organisations worldwide.

Education and experience

• Undergraduate degree in marketing or business would be an advantage with graduate degree preferred;
• 5-10 years of experience in international organizations or chamber of commerce;
• Project management experience within a membership or sales based organization;
• Demonstrated skills in international event & meetings management;
• Skills and confidence in liaising and negotiating with a range of stakeholders – individuals and organizations – via meetings, participation in working parties, facilitating meetings and focus groups;
• Perfect command of English as it is the working language;
• Proficiency in French and any other languages are an advantage;
• Self-motivated individual with a proven ability to work on their own initiative;
• Must be results-oriented;
• Good interpersonal skills, with a diplomatic approach;
• Ability to work autonomously and as part of a multi-disciplinary team, and to communicate effectively in the working environment;
• Strong organisational skills;
• Proven management skills;
• Very strong interpersonal, oral and written communication skills;
• Web research skills and experience and familiarity with a range of computer software programs and applications.

Terms and conditions

This position is a 6 to 12 months CDD (replacement for a maternity leave).

How to apply

If you would like to be considered, please send your curriculum vitae and a cover letter by email at: Recrutement_wcf@iccwbo.org.

Candidates should specify “GMS vacancy “[Head of Chamber Relations 2020]” in the subject line of their email application.

Closing date for applications: 2 March 2020.

this job offer is not open for applications