The Interreg Europe secretariat is looking for a Communication Officer with a focus on community management and digital outreach to cover a maternity leave (4 to 9 months).
The Communication officer should have good knowledge of, and a genuine interest in, the community and online environment. The person will be responsible for ensuring the implementation of the programme’s digital strategy, including setting up, running and evaluating social media campaigns. Ideally with experience communicating in a European, institutional, public policy arena, the person will propose and coordinate content publication across all digital channels using storytelling techniques and will build and activate community of policymakers.
Tasks and responsibilities
The following is an indicative, but not exhaustive list of expected activities:
Task 1 on specific profile tasks
- Implement programme’s digital strategy including community management and propose updates when necessary;
- Define, develop and work with third parties on digital projects when relevant;
- Manage programme social media tools incl content publication calendar;
- Develop and implement programme digital promotional campaigns;
- Analyse and evaluate reach of online tools to target groups and propose alternative methods as required;
- Contribute to online events organisation.
Task 2 on programme-related tasks
- Contribute to programme communication tools (website content update, events, publications, video) as required;
- Contribute to the development of programme implementation tools and templates (i.e. programme manual, application form, database);
- Contribute to activities planning and reporting as required;
- Participate and present in third-party events when required;
- Contribute to/participate in programme Monitoring Committee meetings if required;
- Coordinate relevant external suppliers and contractors.
Task 3 on Policy Learning Platforms
- Liaise with platform coordinator and platform communication team to ensure coherence and links between platform content and programme’s online presence, incl social media;
- Ensure platform online tool respects programme identity and guidelines.
Task 4 on Interregional Cooperation Projects
Project development
- If required, define and develop website and tools for project development (instructional videos, FAQ, partner search/project idea tools).
Project assessment
- If required, participate in project eligibility assessment;
- If required, advise where required on project applications on communication aspects.
Project implementation
- Identify relevant content for web (success stories, news, project outputs etc.);
- Define and develop website and tools for project promotion, success stories, video testimonies etc.;
- Coordinate programme social media tools for projects and ensure links to project social media tools;
- If necessary, contribute to monitoring communication aspects of project implementation.
Qualifications/Selection criteria
Requirements
- University degree in a relevant field;
- 2 years minimum experience in digital communications: social media, community management (building and activating online community);
- proven ability to develop and implement online campaigns (planning, implementation, reporting and evaluation);
- fluency in English and proficiency in at least one of the other EU languages; other languages appreciated;
- experience in project management, working with external suppliers;
- outstanding organisational skills, accuracy and assertiveness;
- familiarity with web tools (CMS; Mailchimp; Business tools for social media eg Facebook business manager, AgoraPulse; Google suite tools eg analytics; drive; youtube, etc.);
- good computer literacy (Microsoft Office and database software);
- good knowledge of and genuine interest for the online environment.
Desirable
- Experience in EU-funded projects or programmes; preferably on Structural Funds;
- Knowledge of European Union institutions and policies, Cohesion policy in particular, preferably through practical experience;
- Video making and editing, experience with Adobe Creative Cloud, Canva or similar;
- Knowledge of variety of content formats including video/audio, mobile, social networking and user generated content.
Other relevant skills
- capacity to work in an international environment;
- sense of initiative;
- good analytical skills;
- ability to anticipate, propose and implement solutions;
- open-mindedness;
- independence, but good team working abilities;
- ability to juggle different tasks at the same time and to respect deadlines.
this job offer is not open for applications
